The conference was held from Feb 15 – 17 at the Disney Yacht Club Resort in Orlando. Among the keynote speakers was Michael F. Corbett, Chairman of the IAOP who presented his views on the new Outsourcing Agenda for 2010. His top 10 trends for the year were as follows.
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Delayed Deals Get Green Light
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Desperately Seeking Value
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Flexibility to Get Out of Contract
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Uncertainty Leads to Consolidation
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Outsourcing Hiring Returns
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New Outsourcing Destinations Emerge
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New Destinations Differentiate Themselves
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Tooling Up with Technology
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Social Responsibility
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Political Shifts
The key takeaways would be that Fundamental restructuring of business continues with Outsourcing. The industry is getting smarter, more sophisticated and more competitive.
