Not surprisingly, one of the key findings from” 2009 The Black Book of Outsourcing - State of the Outsourcing Industry Report” is that:
“Indian outsourcers have regained strong buyer confidence by demonstrating tangible transparency, accountability and ethical management practices to eighty-one percent of US companies buying services offshore.”
As companies continue to face the tightening of the belt, I believe that Procurement Outsourcing will gain a lot of visibility in 2010. Procurement Outsourcing can bring a lot of value to companies who are seeking to outsource non-core activities to focus on core strengths.
When properly done, Procurement Outsourcing can result in savings that are perhaps even greater than outsourcing business and technology functions. The savings would come from operational efficiency because a procurement outsourcing company will provide skilled buyers who have domain knowledge, technical solutions that demonstrate accurate spend, better visibility to contractual terms and rates, and also provide more competitive rates because of their ability to leverage larger buying power from multiple suppliers.
Procurement Outsourcing’s time has come; I’ll keep an eye on its evolution in 2010 and report back with interesting case studies in this area.