In the times of economic turbulence and financial crisis many organizations start evaluating options to outsource for the first time or expand on their existing sourcing strategy.
In today’s competitive market, vendors are constantly evolving their delivery and pricing models to differentiate themselves. The final vendor you select depends on the context of your outsourcing engagement. If you only evaluate vendors of similar size and competency then you choose to limit your options.
Companies are realizing the initial vendor mix has a major impact on how their final outsourcing engagement gets structured. It is important to understand the capabilities and values-adds that the vendor can bring to table.
In our vendor selection process, we recommend considering a diverse group of vendors from the following big buckets:
- Global player
- Tier 1 giants
- Tier 1 Contenders
- Indian Pure Plays
At the end of the day, the fit and not the size will determine the success of your outsourcing engagement. The supplier selection process should be designed to find the best partner and not to preclude the right fit solely on size considerations.